Privacy policy

This Privacy Policy describes the ways in which MelBet (hereinafter “we” or “us”) uses the information and data you provide us to help us to manage your relationship with MelBet. We will process any personal information provided to us through the MelBet website (hereinafter the “Website”) or by any other means according to the procedure set out in this Privacy Policy. By submitting your information to us through the Website, you confirm your consent to the use of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website or otherwise provide us with your personal information.

Information collected and its use

The information and data about you which we may collect, use and process includes the following:

  1. Information that you provide to us by filling in forms on the Website or any other information you submit to us via the Website or by email.
  2. Records of correspondence, whether via the Website, email, telephone or other means.
  3. Details of the transactions you carry out with us, whether via the Website, telephone or other means.
  4. Details of your visits to the Website including traffic data, location data, your username, and other communication data.

We may use your personal information and data together with other information for the purposes of:

  1. Processing your bets, along with card and online payments.
  2. Setting up and managing your account.
  3. Complying with our legal and regulatory duties.
  4. Carrying out customer analyses.
  5. Providing you with information about promotional offers and our products and services, where you have consented.
  6. Monitoring transactions for the purposes of preventing fraud, irregular betting, and money laundering.

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Disclosures

We are entitled to share the information we have about you, including personal data and betting history, with sporting and other bodies, including the police, in order to investigate cases of fraud and money laundering.

Security

We take every reasonable measure as required by law to ensure that the personal information we collect is accurately recorded and stored securely. All personal information is destroyed when it is no longer needed or in accordance with the law. MelBet utilizes the latest 128-bit Secure Socket Layer (SSL) encryption and firewall technology to ensure that sensitive data is transferred securely over the internet to our protected servers. We do not guarantee the security of any information transmitted to us via the internet. Any information which you transmit to us is transmitted at your own risk. However, once we receive information from you, we will take every reasonable measure to protect your personal information from misuse, loss or unauthorized access.

Changes to our privacy policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and any such changes will become effective as soon as the revised Privacy Policy has been published.